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Context Help

If you feel lost inside our web hosting Control Panel, the first step you should take is to click the Help button, which is visible on each and every page. A context menu will show up. It comprises thorough information about all the actions that you can perform on the page in question. Each popup shows up on the very same page so that you can swiftly get back to your work.

Video Tutorials

We have a rich library of tutorial video clips demonstrating how to work with our Control Panel. They're made for those of you who would like to see how things are being done instead of only reading articles. Thus, anyone can quickly get to know our web hosting Control Panel by simply watching our step-by-step video tutorials.

F.A.Q.

If you can't find the solution you need, take a look at our comprehensive FAQ database, which comprises questions asked by actual individuals and provides real solutions. We constantly "revamp" our Frequently Asked Questions section with new articles so as to encompass all the new additions and innovations related to our web hosting platform.

Ticketing System

If you still can't find the answer you are looking for in the FAQ section either, you can get in touch with our excellent team of customer support engineers available 24/7 and eager to assist you with any issue. Each support ticket you send will be replied to in less than 60 minutes (the average response time is about 20 mins), so you will never have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 240523

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com


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